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Supply Chain Glossary

Glossary Term Explanation
1. 3PL (Third-Party Logistics) A company that provides logistics services to another company
2. ABC Analysis A method for inventory categorization based on the value of the items
3. Agile Supply Chain A flexible supply chain that can quickly respond to changes in demand or supply
4. Bill of Lading (BOL) A legal document that details the type, quantity, and destination of goods being transported
5. Bullwhip Effect An extreme fluctuation in demand caused by a small change in consumer demand
6. Capacity Planning The process of determining the production capacity needed to meet demand
7. Carriage Paid To (CPT) A trade term that means the seller is responsible for the shipping costs to the buyer’s location
8. Carrier A company that transports goods or people
9. Cash-to-Cash Cycle Time The time it takes for a company to convert cash spent on raw materials into cash received for finished goods
10. Certificate of Origin A document that verifies the country of origin of a product
11. Closed-Loop Supply Chain A supply chain that incorporates the recovery and recycling of products and materials
12. Co-Manufacturer A company that produces a product for another company under the other company’s brand name
13. Consignment A business arrangement where goods are held by one party and sold by another
14. Continuous Replenishment A system of inventory management that involves frequent and small deliveries of goods to maintain stock levels
15. Contract Manufacturer A company that produces a product for another company under contract
16. Cost of Goods Sold (COGS) The direct costs associated with producing and delivering a product to market
17. Cross-Docking A logistics practice that involves transferring goods from one vehicle to another without the need for warehousing
18. Deadhead A term used to describe the empty return trip of a trucking or transportation vehicle
19. Demand Forecasting The process of estimating future demand for a product or service
20. Distribution The process of getting products from a manufacturer to a retailer or end customer
21. Drop-Shipping A retail fulfillment method where a retailer does not keep inventory on hand and instead ships products directly from the manufacturer or supplier to the customer
22. Electronic Data Interchange (EDI) A computer-to-computer exchange of business documents
23. Enterprise Resource Planning (ERP) A software system that integrates business processes and data into a single system
24. Ex Works (EXW) A trade term that means the seller is responsible only for making the goods available at their premises and the buyer is responsible for all other costs and risks
25. FIFO (First-In, First-Out) A method of inventory management where the oldest items are sold or used first
26. Freight Forwarder A company that arranges transportation and handles logistics for other companies
27. Global Trade Item Number (GTIN) A unique identifier for a product used in global commerce
28. Green Supply Chain A supply chain that prioritizes environmental sustainability
29. Incoterms A set of standardized trade terms used in international commerce
30. In-Transit Visibility (ITV) The ability to track goods in real-time while they are in transit
31. Inventory Carrying Cost The cost of holding inventory, including storage, insurance, and obsolescence
32. Inventory Control The process of managing inventory levels to ensure that there is enough stock to meet demand without incurring excess carrying costs
33. Inventory Turnover The number of times inventory is sold and replaced in a given period of time
34. Just-in-Time (JIT) A production and inventory control system where materials and products are delivered just when they are needed
35. Key Performance Indicators (KPIs) Quantifiable measurements used to evaluate the performance of a business or process
36. Lead Time The amount of time it takes for a product to be produced and delivered to the customer
37. Logistics The process of planning, implementing, and controlling the movement of goods and information between points of origin and consumption
38. Make-to-Order (MTO) A production strategy where products are manufactured only after an order is received
39. Make-to-Stock (MTS) A production strategy where products are manufactured and stocked in anticipation of customer demand
40. Manufacturing Resource Planning (MRP) A software system that helps manufacturers plan and control production processes
41. Minimum Order Quantity (MOQ) The smallest quantity of a product that a supplier is willing to sell
42. Order Fulfillment The process of receiving, processing, and delivering customer orders
43. Out-of-Stock (OOS) A situation where a retailer is temporarily or permanently unable to fulfill customer orders for a particular product
44. Perpetual Inventory System An inventory management system where inventory levels are continuously monitored in real-time
45. Procurement The process of acquiring goods or services from external sources
46. Product Life Cycle The stages a product goes through from introduction to decline
47. Production Planning The process of determining how much of a product to produce and when to produce it
48. Pull System A production and inventory control system where materials and products are pulled through the production process as they are needed
49. Push System A production and inventory control system where materials and products are pushed through the production process based on a predetermined schedule
50. Quality Control The process of ensuring that a product or service meets the required quality standards
51. Quality Management A set of activities and processes designed to ensure that a product or service meets or exceeds customer expectations
52. Radio Frequency Identification (RFID) A wireless technology used for tracking and identifying objects
53. Reorder Point (ROP) The inventory level at which a new order should be placed to avoid stockouts
54. Safety Stock An extra inventory buffer held to protect against unexpected demand or supply chain disruptions
55. Six Sigma A set of tools and techniques used to improve quality and reduce defects in a process
56. Supplier Relationship Management (SRM) The process of managing and optimizing relationships with suppliers
57. Supply Chain The sequence of activities involved in the production and distribution of a product or service
58. Supply Chain Management (SCM) The coordination and management of activities involved in the production and distribution of a product or service
59. Supply Chain Visibility The ability to track and monitor the movement of goods and information throughout the supply chain
60. Total Quality Management (TQM) A management philosophy that aims to continuously improve quality across all aspects of a business
61. Transportation Management System (TMS) A software system that helps manage the transportation of goods
62. Value Chain The series of activities that create and deliver value to customers
63. Vendor-Managed Inventory (VMI) A system in which the supplier manages the inventory levels of a customer
64. Warehouse Management System (WMS) A software system that helps manage the operations of a warehouse
65. Work in Progress (WIP) The unfinished goods or products that are in the process of being manufactured
66. Yield Management The process of optimizing the price of a product or service to maximize revenue
67. Zero-Based Budgeting (ZBB) A budgeting technique that requires all expenses to be justified for each new period
68. Zone Skipping A shipping strategy in which packages are shipped directly from the manufacturer to the customer without being routed through a distribution center
69. ABC Analysis A method for categorizing items according to their importance, typically used in inventory management
70. Agile Supply Chain A flexible supply chain that can quickly respond to changes in demand or supply
71. Autonomous Mobile Robots (AMRs) Robots that can move through a warehouse or distribution center autonomously to perform various tasks
72. Bill of Lading (BOL) A legal document that details the shipment of goods and serves as a receipt for the carrier
73. Black Swan Event An unexpected event that has a major impact on a business or industry
74. Bonded Warehouse A warehouse authorized by customs to store imported goods before they are released for distribution
75. Bottom-Up Planning A planning approach that starts with the detailed tasks and activities required to complete a project or objective, and builds up to the overall plan
76. Capacity Planning The process of determining the capacity needed to meet current and future demand for products or services
77. Carrier A company that provides transportation of goods, such as a trucking company, airline, or shipping line
78. Cash-to-Cash Cycle Time (C2C) The time it takes for a business to convert its investment in inventory into cash
79. Centralized Inventory Management A system in which a single entity manages inventory for multiple locations or business units
80. Collaborative Planning, Forecasting, and Replenishment (CPFR) A supply chain management process in which trading partners collaborate to improve forecasting and replenishment of inventory
81. Consignment Inventory Inventory that is owned by a supplier but is held by a customer until it is sold, at which point the customer pays the supplier
82. Continuous Improvement A philosophy and process for continually improving the quality and efficiency of operations
83. Continuous Replenishment A replenishment strategy in which inventory is constantly replenished based on actual demand
84. Contract Logistics A logistics service provider that manages all or part of a customer’s supply chain under contract
85. Cost of Goods Sold (COGS) The direct costs associated with producing and selling a product, including materials, labor, and overhead
86. Countertrade A trade agreement in which goods or services are exchanged instead of money, often used in international trade
87. Cross Docking A logistics strategy in which products are transferred directly from inbound trucks to outbound trucks to reduce handling and storage time
88. Cross-Functional Teams Teams composed of members from different functional areas of an organization who work together to achieve a common goal
89. Customer Relationship Management (CRM) A strategy and set of technologies used to manage interactions with customers and potential customers throughout the customer lifecycle
90. Customs Broker A licensed professional who helps importers and exporters comply with customs regulations and facilitate international trade
91. Cycle Counting A method of inventory counting that involves regularly counting a portion of inventory on a rotating basis rather than counting all inventory at once
92. Deadstock Inventory that is no longer in demand and is unlikely to be sold
93. Decoupling Point The point in a supply chain where the push-pull boundary is located and inventory is decoupled from demand variability
94. Demand Planning The process of forecasting future demand for products or services to ensure that sufficient inventory is available to meet customer needs
95. Demurrage A charge assessed by a transportation provider for delaying the return of equipment beyond the agreed-upon time
96. Direct-to-Consumer (DTC) A sales model in which manufacturers sell their products directly to consumers, bypassing traditional retail channels
97. Distribution Center A facility used to store, package, and distribute products to customers and retail stores
98. Dock Appointment Scheduling A system used to schedule and manage the arrival and departure of trucks at a warehouse or distribution center
99. Dock Door Management A system used to manage the allocation and use of dock doors at a warehouse or distribution center to minimize congestion and wait times
100. Double Bottom A type of truck trailer with two layers of cargo capacity, allowing for more efficient transport of goods
101. Dropshipping A retail fulfillment method in which the retailer does not keep products in stock, but instead passes customer orders and shipment details to a wholesaler or manufacturer who then ships the products directly to the customer
102. Duty A tax assessed by a government on imported or exported goods, often used to protect domestic industries from foreign competition
103. Economic Order Quantity (EOQ) A formula used to determine the optimal order quantity that minimizes the total cost of ordering and holding inventory
104. Electronic Data Interchange (EDI) A computer-to-computer exchange of business documents such as purchase orders, invoices, and shipping notices between trading partners
105. Enterprise Resource Planning (ERP) A system that integrates business processes and data into a single platform, typically used for managing inventory, production, sales, and accounting
106. Ex Works (EXW) A trade term that indicates the seller is only responsible for making the goods available at their premises, and the buyer is responsible for all other costs and risks associated with shipping the goods to their final destination
107. Export The act of sending goods or services to another country for sale or trade
108. External Logistics Provider A third-party logistics provider that specializes in managing the transportation, warehousing, and distribution of goods on behalf of a company
109. Facility Layout The physical arrangement of machines, equipment, and people within a facility to optimize workflow and minimize wasted space and time
110. FIFO (First In, First Out) A method of inventory valuation and management that assumes the first items received are the first items sold or used, reducing the risk of product obsolescence and spoilage
111. Fill Rate The percentage of customer orders that are filled completely and on time
112. Finished Goods Completed products that are ready for sale or distribution to customers
113. Fixed Costs Expenses that do not vary with changes in production or sales volume, such as rent, salaries, and insurance
114. Fleet Management The process of managing a company’s fleet of vehicles, including acquisition, maintenance, and disposal
115. Forecasting The process of estimating future demand for products or services to inform production, inventory, and resource planning
116. Freight The cost of shipping goods from one location to another
117. Freight Forwarder A company that arranges transportation services for shippers and coordinates the movement of goods from one location to another
118. Fulfillment Center A warehouse or distribution center that specializes in order fulfillment, including picking, packing, and shipping products to customers
119. FOB (Free On Board) A trade term that indicates the seller is responsible for delivering the goods to the port of shipment and loading them onto the ship, but the buyer is responsible for all other costs and risks associated with shipping the goods to their final destination
120. Forecast Error The difference between actual demand and forecasted demand, which can result in excess inventory or stockouts
121. Freight Bill A document that outlines the terms and conditions of a shipment, including the carrier, consignor, consignee, origin, destination, and charges
122. Freight Claim A formal request for reimbursement or compensation for loss or damage to goods during transit
123. Globalization The process of expanding business operations and trade relationships across international borders
124. Green Logistics The practice of incorporating environmental sustainability into logistics operations, including reducing emissions, conserving resources, and minimizing waste
125. Gross Margin The difference between revenue and cost of goods sold, expressed as a percentage of revenue, and used to measure profitability
126. Handling Unit A package, pallet, or container that is used to transport or store goods
127. Incoterms A standardized set of international trade terms that define the responsibilities of buyers and sellers in the delivery of goods
128. Inventory The quantity of goods that a company has on hand, including raw materials, work-in-progress, and finished goods
129. Inventory Control The process of managing and monitoring inventory levels, including ordering, receiving, storing, and tracking goods
130. Inventory Management The process of planning, organizing, and controlling inventory levels to meet customer demand while minimizing costs
131. Just-In-Time (JIT) A lean manufacturing and inventory management strategy that aims to minimize inventory levels by producing goods only when they are needed and in the quantities required
132. Kanban A visual scheduling system that uses cards or other signals to signal the need for production or movement of goods in a just-in-time environment
133. Key Performance Indicator (KPI) A measurable value that indicates how well a company is achieving its goals and objectives, used to track and evaluate performance
134. Lead Time The time it takes for an order to be fulfilled, from the point of order placement to delivery to the customer
135. Lean Manufacturing A production philosophy that emphasizes minimizing waste, reducing inventory, and improving efficiency and quality
136. Logistics The process of planning, implementing, and controlling the movement of goods, services, and information between the point of origin and the point of consumption
137. Logistics Network The collection of transportation, storage, and distribution channels used by a company to move goods from suppliers to customers
138. Logistics Planning The process of determining the most efficient and effective logistics strategies for a company, including transportation modes, routes, and scheduling
139. Make-to-Order (MTO) A production strategy where goods are only produced after an order has been received, typically used for customized or specialized products
140. Make-to-Stock (MTS) A production strategy where goods are produced in advance of customer orders and held in inventory, typically used for standard or mass-produced products
141. Material Requirements Planning (MRP) A computer-based inventory management system that uses data about customer orders, lead times, and inventory levels to determine when and how much to order of each component or material needed for production
142. Minimum Order Quantity (MOQ) The minimum quantity of a product that a supplier will sell, typically used to ensure that the supplier’s costs are covered
143. Offshoring The process of relocating business processes or production to a foreign country, typically to take advantage of lower labor costs or other benefits
144. Onshoring The process of relocating business processes or production to the same country, often in response to rising costs or quality issues associated with offshoring
145. Operations Management The process of designing, operating, and controlling the systems and processes used to produce goods or services, including inventory management, capacity planning, and quality assurance
146. Order Fulfillment The process of receiving, processing, and delivering customer orders, including picking, packing, and shipping products
147. Outsourcing The process of contracting with an external company to perform a business process or service, typically to reduce costs or focus on core competencies
148. Procurement The process of acquiring goods or services from suppliers, including sourcing, negotiating contracts, and managing supplier relationships
149. Production Planning The process of determining the optimal production schedule and resources needed to meet customer demand, including capacity planning and scheduling
150. Pull System A production control system where production is initiated in response to customer demand, often using a just-in-time inventory system
151. Push System A production control system where production is initiated based on a forecast of future demand, often using a make-to-stock inventory system
152. Quality Assurance The process of ensuring that products or services meet or exceed customer expectations, often including inspection, testing, and certification
153. Quality Control The process of monitoring production processes and outputs to ensure that products or services meet or exceed customer expectations, often including statistical process control techniques
154. Reorder Point The inventory level at which a new order should be placed to ensure that there is enough stock to meet customer demand without excessive inventory carrying costs
155. Reverse Logistics The process of managing the return of goods from customers or retailers back to the manufacturer or supplier, including product disposition and disposition of returned materials
156. Safety Stock The inventory held as a buffer against unexpected demand or supply chain disruptions
157. Six Sigma A data-driven methodology for improving business processes by reducing variability and defects
158. SKU (Stock Keeping Unit) A unique identifier for a specific product or item in inventory, used for tracking and managing stock levels
159. Sourcing The process of identifying and selecting suppliers for goods or services, often involving cost and quality analysis
160. Strategic Sourcing A comprehensive approach to sourcing that considers both short-term and long-term business goals, including cost reduction, risk management, and supplier relationship management
161. Supply Chain The network of organizations and activities involved in delivering a product or service to customers, including suppliers, manufacturers, distributors, and retailers
162. Supply Chain Management The coordination and optimization of all activities involved in the supply chain, from procurement to delivery, to meet customer requirements at the lowest possible cost
163. Supplier Relationship Management (SRM) The process of developing and maintaining effective relationships with suppliers to ensure reliable and cost-effective delivery of goods or services
164. Total Cost of Ownership (TCO) The sum of all costs associated with a product or service, including acquisition, operation, maintenance, and disposal
165. Value Chain The series of activities that add value to a product or service, from raw materials to delivery to the end customer
166. Vendor A supplier or seller of goods or services
167. Vendor-Managed Inventory (VMI) A supply chain strategy in which the supplier is responsible for managing and replenishing the customer’s inventory levels based on demand data shared by the customer
168. Warehouse A facility for storing and managing inventory, typically with specialized equipment and systems for efficient storage and retrieval
169. Warehouse Management System (WMS) A software system for managing warehouse operations, including inventory tracking, order fulfillment, and labor management
170. Work-in-Progress (WIP) The inventory of unfinished or partially finished products in a manufacturing process
171. Yard Management System (YMS) A software system for managing trailer movements and dock assignments in a warehouse or distribution center yard
172. Zero-Based Budgeting (ZBB) A budgeting technique that requires managers to justify all expenses, rather than simply adjusting the previous year’s budget
173. Zone Skipping A logistics strategy in which shipments bypass intermediate distribution centers and are delivered directly to the end customer from the manufacturer or supplier
174. 3PL (Third-Party Logistics) A company that provides logistics services to other companies, including transportation, warehousing, and inventory management
175. 4PL (Fourth-Party Logistics) A company that manages multiple logistics providers on behalf of a client, often using advanced technology and analytics to optimize the supply chain
176. ABC Analysis A method of categorizing inventory based on its value and importance, with A items being the most valuable and important
177. Agile Supply Chain A supply chain that is designed to be flexible and responsive to changing customer demands and market conditions, often using techniques such as just-in-time (JIT) inventory management and rapid prototyping
178. AS/RS (Automated Storage and Retrieval System) A computer-controlled system for automatically storing and retrieving inventory, typically using a combination of automated cranes, conveyors, and storage racks
179. Backhaul The process of using a truck’s return trip to carry cargo, typically to avoid an empty trip and reduce transportation costs
180. Bill of Materials (BOM) A document that lists all the components and raw materials needed to manufacture a product, including quantities and specifications
181. Black Swan Event An unexpected and rare event with significant impact on the supply chain, such as a natural disaster, political upheaval, or global pandemic
182. Bottleneck A point in the supply chain where capacity is limited, causing delays and increasing lead times
183. Bullwhip Effect The phenomenon of demand variability increasing as orders move upstream in the supply chain, often caused by miscommunication and a lack of coordination between partners
184. Capacity Planning The process of determining the production capacity needed to meet demand, and balancing that capacity with inventory levels and other resources
185. Carrier A company that provides transportation services, such as a trucking company, shipping line, or airline

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